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calculate View All

Individual Income Tax Overview pt1

Introduction to Tax

Review of Simple Regression

Baye’s Rule

calculating interest View All

Future Value of Ordinary Annuities

Loan Amortization and Present Value of Ordinary Annuities

Call to Action (CTA) View All

Exploratory vs. Explanatory

Testing Creative

Successful Website Design

Converting Traffic

Offers II

campaign management View All

Advertising Campaign Management Part 3

Advertising Campaign Management Part 2

Advertising Campaign Management Part 1

Integrated Marketing Communications Part 1

capacity View All

Location Model in a Supply Chain

Inventory Costing and Capacity Analysis: Measures of Capacity

Elements of a Contract

Decision Analysis II

Scheduling: Short term timing of Operations

Capacity Plan View All

Short Range Production Planning Part 2

Short Range Production Planning Part 1

Capital Asset Pricing Model (CAPM) View All

Cost of Capital II: Cost of Equity

Private Company Required Rate of Return

Estimating the Required Return on Equity

Calculating the Cost of Equity using Capital Asset Pricing Model

WACC Estimating Returns for Equity

CAPM and SML

CAPM

Risk & Return

Cost of Capital

Returns and the Capital Asset Pricing Model

capital budgeting View All

Relevant Cash Flows and CFFA

Capital Budgeting Introduction

Relevant Cash Flows

Example of Capital Budgeting Problems

Capital Investments and the Capital Budgeting Process

Capital Expenditures (CAPX) View All

Cash Flow

Cash Flows

Show Me the Money

Introduction to Fund Accounting

Capital Gains View All

Federal Income & Other Taxes

Capital Gains and Other Taxes

Capital Gains and Losses View All

Calculating Gains and Losses on Securities

Property Dispositions Part 3

Capital Investments View All

Cash Flow

Capital Investments and the Capital Budgeting Process

Discounted Cash Flow

Capital Leases View All

Long Term Liabilities Part 2

Review of Lease Accounting

Types of Leases Lease Terms Parties and Concepts

Lessee’s Lease Amortization Schedule Entries and FS Effects

capital markets View All

Fixed Income: Capital Markets Overview

Categorizing Financial Markets by Maturity and Instrument Type

The Circular Flow of the Economy

Capital Structure View All

Capital Structure Theory I

Capital Structure Theory – MM-Case III

Financing: Term Sheets & Investor Negotiations

Capital Structure Part 1

CapSim View All

Operations – Production

Statistics – Using the December Customer Survey

Finance – Balanced Scorecard

Accounting – AP and AR

Strategy – Strategies and the Corresponding Key Performance Indicators

Getting Started – What do I do

Marketing – Learning Prep

Operations – Capacity and Shifts

Operations – Production

career development View All

The Role of Leadership Pt.3

Career Development – An Ongoing Discussion

Performance Management Today

career growth View All

Career Development – An Ongoing Discussion

Managing Expectations

cargo View All

Liability of Ocean Transportation Intermediaries

Air Carrier Liability

Cash Basis View All

Capital Investments and the Capital Budgeting Process

The Least You Need to Know

cash break even View All

Break-Even Analysis

Computing Break-Even Points

cash dividends View All

Equities Overview

Components of Shareholders Equity II

cash flow View All

Capital Budgeting: A Practical Approach

Loss Forecasts & Cash Flow Analysis

Capital Budgeting Techniques (Part 1)

Relevant Cash Flows

Financing: Debt vs Equity

Time Value of Money Uneven Cash Flows Part 2

The Value of Money Multiple Sums

Time Value of Money Intro

Discounted Free Cash (DCF) Flows: Multiple Valuation

Financial Management Goals and Constraints

Financial Statements

Accounting for Cash Flow Hedges

Intro to Hedge Accounting

RM Decision, Implementation, and Monitoring

Financial Statements

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cash flow hedge View All

Examples of Fair Value and Cash Flow Hedge Accounting

Derivative Financial Instruments

cash flow statement View All

Cash Flows

Cash Flow Statement PT2

Cash Flow Statement PT3

Cash Flow Statement PT4

Cash Flow Statement PT1

Cash Flows – Direct Method

Introduction to Financial Statements

cash receipts View All

Sales Process Business Process Modeling

Accounting for Cash and Bank Reconciliation

Categorical Data View All

Types of Data

Displaying and Describing Categorical Data

categorical variables View All

Confidence Intervals for the Population Proportion

Data

cause of action View All

Trial Procedure

Framing Legal Issues

cause-related marketing View All

Social Responsibility of Brands

Social Responsibility of Brands

Center for Student Professional Development (CSPD) View All

Career Research: Overview

Leveraging LinkedIn

Maximizing Visibility

Salary Negotiation

Resume Development (CSPD)

Informational Interviews (CSPD)

Company and Industry Research (CSPD)

Center for Student Professional Development (CSPD)

Managing Expectations

Business Etiquette Dining

Interviewing II

Getting Started II

Interviewing I

Resume Development II

Getting Started I

center of gravity View All

Location & Flow Optimization Models Part 2

Supply Chain Network Location Analysis

Location Examples

central limit theorem View All

Sampling Distribution of Mean

Sampling Distribution of the Mean

Sampling Theory

Sampling Distribution

certificate of need View All

Certificate of Need

Variants Incentives Disrupters and Related Issues II

change management View All

Mergers and Acquisitions

Change Leadership – The Role of HR Strategy

changes in estimates View All

Additional Property Plant and Equipment Depreciation Impairment Issues

The Income Statement II

Channel View All

Integrated Marketing Channels & Intermediaries: An Introduction

Integrated Marketing Channels & Intermediaries: Retailing and Retailers

chart of accounts View All

Financial Acct Fundamentals Part2

Course Introduction and Stockholders Equity Basics

Chart Types View All

Fundamental Chart Types Part 1

Anatomy of a Chart

charts View All

Data Visualization History

Introduction to Basic Charts

Creating Charts in Tableau

Data Visualization in Tourism

Graphical Methods of Describing Data

chase strategy View All

Aggregate Planning in a Supply Chain

Aggregate Planning IV: Graphical Methods Part 3

cheating View All

Academic Integrity

OMBUDS – Cheating

Child Tax Credit View All

The Individual Taxpayer – Tax Credits

Tax Credits & Individual AMT

Individual Income Tax Computation and Tax Credits

Circular Flow View All

The Circular Flow of the Economy

Macro Building Block: Defining GDP

classical conditioning View All

Learning Theories

Behavioral Learning Theories

Classical Theory View All

Insider Trading

Classical Perspective of Management

Clean Surplus View All

When To Use Residual Income Valuation

Residual Income vs Other DCF Models

Click Through Rate (CTR) View All

Email Marketing

Digital Costs and Effectiveness

Reading Analytics

Clinical Laboratories View All

Direct to Patient Clinical Laboratory Startup – CLIA

CLIA and HIPAA

Clinical Lab Marketing

Clinical Laboratory Improvement Amendments (CLIA) View All

Direct to Patient Clinical Laboratory Startup – CLIA

CLIA and HIPAA

coaching View All

Crises Management

The Mid-Cycle Review

code of conduct View All

Fox Orientation PT1: Student Expectations, Getting Involved, Advisors

Fraud Auditing PT2

Professional Ethics Part 1

code of ethics View All

Planning and Procedure

Ethical Communication

Making Ethical Business Decisions

codicil View All

Estate Planning and Wills

Estate Planning and Wills

coefficient View All

Multiple Regression

Multiple Regression Practice

coefficient of determination View All

Correlation Analysis

Review of Simple Regression

Simple Regression Practice

coefficient of variation View All

The Concept of Risk

Evaluating a Loss Exposure

collectivism View All

Cultural Communication

Political Economy

Color View All

User Experience and Design

Distinguish common user experience and user design techniques. Apply common user experience and design techniques to the development of dashboards and data viz.

Effective Use of Color

comity View All

The Judicial System

Introduction to Global Legal Concepts

comma View All

Semicolons

Commas

Commerce Chain View All

Fox MC Session: Business Environment Analysis

Fox MC Session: Industry & Competitor Analysis

commercial View All

Variants Incentives Disrupters and Related Issues I

Methods of Dispute Resolution

commercial bank View All

Commercial Bank BS

Commercial Bank Regulatory Goals

commercial substance View All

Non-Monetary Asset Exchanges

Additional Issues for Property, Plant, Equipment

Committee of Sponsoring Organizations (COSO) View All

ERM & COSO

COSO & ISO 31000 – Similarities & Differences

Risk Management Process

Internal Control, Control Risk, and Section 404 Audits Part 1

Commodities View All

Railroads Part 2

Accounting for Cash Flow Hedges

common law View All

Introduction To Common Law

Comparative Law

Legal Systems and Dispute Resolution

Introduction to International Law

Common Stock View All

Equities Overview

Stock Returns

Stockholder’s Equity – Paid in Capital

communication View All

Cultural Intelligence (CQ) Behavior

Why Communicate in Business? Part 1

Organizational Communication

Communication

Ethical Culture

Motivating Foreign Sales Personnel

The Elements of Culture

Social Media in Consumer Behavior

communication channels View All

System Theory Approach to Management

Human Resources Theory – Communication Style

Systems Theory – Communication Style

Cultural Theory – Communication Style

Classical Theory – Communication Style

communication characteristics View All

Human Resources Perspective of Management

Human Resources Theory – Communication Style

Systems Theory – Communication Style

Classical Theory – Communication Style

Cultural Theory – Communication Style

communication functions View All

Human Resources Theory – Communication Style

Systems Theory – Communication Style

Classical Theory – Communication Style

Cultural Theory – Communication Style

communication model View All

Communication Models

Integrated Marketing Communications

Communication Process View All

Metrics for Media and Message Effectiveness

Communication

communication structures View All

Systems Theory – Communication Style

Human Resources Theory – Communication Style

Cultural Theory – Communication Style

Classical Theory – Communication Style

communication tool View All

The Balance Scorecard Part 2

The Balance Scorecard Part 1

company View All

Competitive market equilibrium (market, company)

Relative Valuation

Work A Historical Perspective

Understanding Globalization

comparative advantage View All

Comparative Advantage and the Gains From Trade

Comparative Advantage and the Gains from Trade

comparative advertising View All

Advertising Design Part 1

Hofstede’s Dimensions of Culture

comparative culture projects View All

Hofstede’s Dimensions of Culture

How do you Measure and Quantify Culture

comparative effectiveness research View All

Comparative Effectiveness

Variants Incentives Disrupters and Related Issues I

Compensation View All

Equity Theory

Performance Appraisal and Merit Pay

Performance Management

compensatory View All

Remedies at Law

Breach of Contract and Remedies I

competency View All

Overview of DevelapMe

Leadership Competencies

Interviewing II

competitive advantage View All

The Value Chain: Configuring Activities to Create Competitive Advantage

Emerging Market Multinationals Part 1

VRIO Analysis

Frugal Innovation – Why Bother

Cooperation Strategies

Value Drivers for Differentiation

HR and People in Building the High Performance Organization

Strategy I

competitive differentiation View All

Digital Differentiation Potential

competitive markets View All

Competitive Markets

Competitive market equilibrium (market, company)

Monopoly vs Competetive Markets and Branded vs Generic Drug Pricing

competitive positioning View All

Positioning

Levels of Competition

competitiveness View All

Tourism Planning 1

Introduction to Compensation Management

Competitor Analysis View All

Customer and Market Analysis Who wants What and Why

Industry Competitor Analysis

compinsation View All

Remedies at Law

Accounting for Stock Options

completed contract View All

Entries for Change in Accounting Principle vs. Estimate

Revenue Recognition Pt2

Revenue Recognition III

compound event View All

Probability-Events and Sample Spaces

Review of Probability Rules and Definitions

compound interest View All

Time Value of Money

Time Value of Money Single Sum

The Time Value of Money I

compounding View All

Time Value of Money Uneven Cash Flows Part 1

Time Value PT2 Present and Future Value: The Multi-Period Case

Time Value of Money Part1

compounding periods View All

Time Value PT4 Present and Future Value: Compounding Periods

Rates, Loans, and More

Interest Rates

computation View All

Accounting for Foreign Subsidiaries pt1

Accounting for Foreign Subsidiaries pt2

Computation and Allocation of Difference (CAD) View All

Preparation of Consolidated Balance Sheet

Introduction to Consolidated Balance Sheet at Acquisition

concise View All

MBA Critical Thinking

Introduction to Plain Language

conditional probability View All

Conditional Probability and Independent Events

Baye’s Rule

Confidence Interval View All

Margin of Error and Sample Size

Tests of Significance for the Population Proportion (z-Statistic) PT2

Tests of Significance for the Population Proportion (z-Statistic) PT1

Tests of Significance for the Population Mean (z-Statistic) PT2

Tests of Significance for the Population Mean (z-Statistic) PT1

Tests of Significance for the Population Mean (t-Statistic)

Confidence Intervals for the Mean (z-Statistic) PT1

Confidence Intervals for the Mean (z-Statistic) PT2

Confidence Intervals for the Mean (t-Statistic)

Confidence Intervals for the Population Proportion

Comparing Two Population Proportions PT2

Comparing Two Population Means PT1

Comparing Two Population Means PT2

Comparing Two Population Proportions PT1

Commonly Used Confidence Intervals

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Confidence Level View All

Margin of Error and Sample Size

Confidence Intervals for Proportions

conflict of interest View All

Corporate Governance: Board of Directors

Introduction to the Corporation

Government as a Stakeholder

consequences View All

The Elements of Culture

Introduction to the Foundations of Culture

Culture – A Summary

Conservatism View All

Non-Monetary Asset Exchanges

The Least You Need to Know

consideration View All

Elements of a Contract

Formation of Sale and Lease Contracts II

consignment View All

Revenue Recognition Principle Concepts and Analysis

Revenue Recognition Pt1

constitution View All

Public Policy Fundamentals

Public v Private Law: Public

Federal-State Relations

consumer View All

llustrating the Cost of a Negative Externality

Human Experience

Consumer Choice

Cognitive View of Decision Making

consumer attitudes View All

Consumer Buyer Behavior Part 2

Privacy Trends

consumer behavior View All

Marketing Concept

Understanding Tourism Behavior Part 2

Trends Impact on Consumer Behavior

Human Experience

Personal Characteristics

Predictors of Consumer Behavior

Post Recession Consumer Behavior

Framing

Motivation

Demand Landscape

Core Concepts

Context Effects

Buyer Persona

Utility

Customer Behavior

View All

consumer choice View All

Consumer Choice

Consumer as Stakeholder

consumer decision making View All

Consumer Decision Making

Consumer Decision Making

Consumer Choice

Context Effects

Forecasting I

Consumer Market View All

Consumer and Business Buyer Behavior

Marketing Strategy: Segmentation, Targeting and Positioning

consumer needs View All

Forecasting IV – Consumer Decision Making

Bases for Segmentation

consumer products View All

Customer Behavior

Market Channels II- Channel Structures

Consumers View All

The Uses and Limitations of Data For Brand Management

Perceptual Maps- A Review

Heuristics

Customer Centricity

Relationships

Consumption View All

Human Experience

The New World Order – Mega Trends, Part 2

contingent liabilities View All

Current Liabilities

Completing the Audit

Continuous Compounding View All

Time Value PT4 Present and Future Value: Compounding Periods

Rates, Loans, and More

Continuous Demand View All

Single-period Inventory for Continuous Uncertain Demand

Relating Sales, Lost Sales, and Leftover Inventory in Single-period Continuous Demand

contract View All

Whistleblowing and the Law Part 1

Public v Private Law: Private

INCO/Trade Terms

Methods of Dispute Resolution

Application and Scope of the CISG

Contracts View All

Contracts and Promising

Legality

contribution margin View All

Special Order

Calculating the Contribution Margin

Cost-Volume-Profit Analysis: Basic Concepts

Marketing Cost Analysis: Overall and with Capsim

Cost Concepts and Behavior II

Control Risk (CR) View All

Internal Control, Control Risk and Section 404 Audits – Part 2

Internal Control, Control Risk, and Section 404 Audits Part 1

Materiality and Risk Part 2

Controlling View All

Introduction to Managerial Accounting

Introduction to Operations Management

convergence View All

How Tourism Works

How The World Works

copyrights View All

IP Intellectual Property Overview

IP Trade and Service Marks

IP Patent Rights and Costs

IP Trade Secrets

IP Patents

IP Copyrights

Intellectual Property

Nature and Protection of Intellectual Property

Core Competencies View All

Leadership Competencies

Strategy

VRIO Analysis

Value Drivers for Differentiation

corporate bonds View All

Corporate Bonds

Corporate Bonds: Credit Risk

Bond Pricing

corporate decisions View All

Diversification

Market Potential and Forecasting

Corporate Formation View All

NonTaxable Exchanges Part 4

Real Estate Ownership Interests Corporations

corporate governance View All

Corporate Governance

Corporate Governance: Board of Directors

Corporate Governance

Corporate Governance

Fraud Auditing PT2

corporate social responsibility View All

Corporate Social Responsibility

Advertising and Public Relations

Corporate Strategy View All

Industrial Organization and Corporate Strategy

The Strategic Planning Process

Corporate Taxable Income View All

Business Entities Corporations

Corporate Formations and Operations

Corporation View All

The Corporate Taxpayer Part 1

Corporate Structures

Corporation AMT

Financial Management Goals and Constraints

Understanding Change in Organizations

Real Estate Ownership Interests Corporations

Prioritizing Stakeholders

Business Organizations

Consumer as Stakeholder

correction of error View All

Types of Errors and Entries – Counter vs. Non Counter Balancing

The Income Statement II

Correlation View All

Correlation and Regression

Correlation

Regression and Multiple Regression Using Excel

Correlation Coefficients View All

Correlation II

Correlation I

Covariance

Simple Regression Practice

cost View All

Customer Aquisition Costs

The Cost of Quality

Cost Equations

Determining How Costs Behave: Variable Fixed, Mixed

Determining How Costs Behave: Criteria for Evaluating Cost Drivers

Determining How Costs Behave: Linear Functions (1)

Healthcare Finance and Reimbursement I

Polynomials

Applications of Linear Functions

Max and Min Business Applications

Accounting for the Acquisition of Property, Plant, Equipment I

Foreign Direct Investment II

Strategy II: Operations Strategy in a Global Environment

Inventory V: Reorder Point, Safety Stock, Inventory Measures

Aggregate Planning IV: Graphical Methods Part 3

View All

cost accounting View All

The Manager and Management Accounting: What is Cost Accounting?

Information for Decision Makers

cost allocation View All

Cost Allocation: Joint Products and Byproducts – Introduction

Cost Allocation: Joint Products and Byproducts – Sales Value at Split Off

Cost Allocation: Joint Products and Byproducts – Accounting for Byproducts

Job Costing Building Blocks

Introduction to Cost Terms: The Basics

Property Plant and Equipment Depreciation and Impairment

Accounting for the Acquisition of Property, Plant, Equipment I

Intangible Assets & Natural Resources Depletion and Amortization

Accounting for the Acquisition of Property, Plant, & Equipment I

Fundamentals of Product and Service Costing I

Fundamentals of Product and Service Costing II

Cost Concepts and Behavior I

cost based View All

Healthcare Finance and Reimbursement I

Display Advertising Media

Transfer Pricing

Cost Behavior View All

Some Basic Methods to Analyze Cost Behavior

Introduction to Cost Behaviors

High Low Method

Fixed vs Variable and Average Cost

And Then There Was Regression Analysis

Cost Concepts and Behavior II

cost benefit analysis View All

Lease Accounting 8: Lessee Operating Lease – Residual Value Guarantee & Short-Term Election

Law and Economics

Risk Control and Avoidance

Cost Center View All

Decentralization and Responsibility Centers

Master Budget and Responsibility Accounting PT2

Cost drivers View All

Activity Based Costing to Allocate Indirect Costs

Determining How Costs Behave: Criteria for Evaluating Cost Drivers

Cost Equation View All

High Low Method

Cost Equations

cost estimation View All

Determining How Costs Behave: Linear Functions (2)

Determining How Costs Behave: Linear Functions (1)

Cost Estimation II

cost leadership View All

Generic Business Strategies

Business Strategies and Marketing Implications

cost management View All

Budgeting

Fundamentals of Cost Management

Fundamentals of Product and Service Costing I

cost method View All

Intercompany Sales with less than 100% ownership

Intercompany Inventory Sale Example Cost Method

Consolidation Post-Acquisition Cost Method Part II

Parent Uses Cost Method of Investment Bookkeeping

Allocating Differences After Acquisition- Problem

Review of Accounting for an Investment

Job Costing

cost method of accounting View All

Consolidation Post-Acquisition Cost Method Part 1

Equity Method of Accounting Part 2

cost of capital View All

Cost of Capital I: Background

Cost of Capital IV: Weighted Average Cost of Capital

Cost of Capital III: Cost of Debt

Cost of Capital II: Cost of Equity

WACC Application and Adjustments

WACC Introduction

Cost of Debt View All

Cost of Capital I: Background

Cost of Capital III: Cost of Debt

WACC Example

Calculating the Weighted Average Cost of Capital

Risk, Cost of Capital, & Valuation

Cost of Equity View All

Cost of Capital I: Background

Cost of Capital II: Cost of Equity

WACC Example

Calculating the Cost of Equity using Capital Asset Pricing Model

Calculating the Weighted Average Cost of Capital

Risk, Cost of Capital, & Valuation

Cost of Funds View All

The Financial Environment- An Introduction Part 2

The Financial Environment- An Introduction Part 1

Cost of Goods View All

Financial Statements for Manufacturing Companies

Financial Statements for Merchandising Companies

Introduction to Cost Terms: Flow of Inventoriable Costs

Cost of Goods Sold (COGS) View All

Taxes

Property Acquisitions and Cost Recovery Deductions Part 3

Budgets for Service Companies and Merchandisers

Job Costing Flow of Costs through the Accounting Records

Introduction to Cost Terms: Flow of Inventoriable Costs

Accounting for Inventory LIFO

Accounting for Inventory – The Basics

Accounting for Inventory I

Accounting for Inventory II

Accounting for Inventory III

cost of inventory View All

Accounting for Inventory LIFO

Accounting for Inventory – The Basics

Accounting for Inventory IV

Accounting for the Acquisition of Property, Plant, & Equipment II

Accounting for Inventory III

Accounting for Inventory I

Accounting for Inventory II

cost recovery View All

Gross Profit in Installment Sale vs. Cost Recovery Methods

Revenue Recognition Pt1

Revenue Recognition II

cost volume profit View All

Determining How Costs Behave: Variable Fixed, Mixed

Pricing Strategy

costs View All

Sensitivity Analysis

Make or Buy

Financial Statements for Service Companies

Inventory and Cost of Sales

Pricing: Understanding and Capturing Customer Value Part 1: Basics

Scope Definition

Delegation

coupon rate View All

Cost of Capital III: Cost of Debt

Bonds

courses View All

OMBUDS – Cheating

Online MBA Academic Calendar

Tuportal: Tuapps, Advising Notes, and Checkpoints

Registration

creative brief View All

Advertising Design Part 1

Advertising Campaign Management Part 3

Creative Economy View All

Tourism and Creative Economies

The New World Order – Mega Trends, Part 2

Creativity View All

Creative Problem Solving

Innovation

Credit View All

Credit Unions

Credit and Credit Cards

Bursars Office PT1: Role of the Bursars office and Tuition Calculator

Introduction to Accounting Part 2

credit bureau View All

Credit Scores

Credit Scores

credit cards View All

Other Tourism-Related Data

Credit and Credit Cards

credit union View All

Credit Unions

Finance Companies

Credits View All

Filing a Tax Return

Introduction to Accounting Part 1

crisis View All

Crisis Management

Prioritizing Stakeholders

critical thinking View All

Evidence Based Management (EBM)

General Education at Temple

critical values View All

Testing Hypothesis About Proportions PT2

Margin of Error and Sample Size

Testing Hypotheses

CRM View All

Digital Product Management

Customer Data Analytics Part 1

cross examination View All

Mock Trial III – Cross Examinations

Mock Trial II – Direct Examination & Witnesses

cross tabulation View All

Data Cleaning and Preliminary Data Analysis

Preparing Data for Quantitative Analysis

Crowding Out View All

Fiscal Policy and Deficits

Finance, Saving, and Investments

CTA reconciliation View All

Accounting for Foreign Subsidiaries pt1

Accounting for Foreign Subsidiaries pt2

Accounting for Foreign Subsidiaries – Current Rare and Temporal Method

cultural View All

Cultural Communication

Review of Provisions Used in International Sales Contracts

cultural adaptation View All

CQ in Travel & Tourism

Communication Decisions Digital Media- International Web Sites and Social Media

cultural values View All

Using CQ To Motivate and Persist

Hofstede’s Dimensions of Culture

culture View All

Understanding Culture

The Power of Feedback

Culture Perspective of Management

Management Perspective Overview

Organizational Culture

Strategy Implementation Piecing Together Piecing together a Mosaic of change

Products and Services for International Customers – Product Adaptation

Employee as a Stakeholder

current View All

Capitalism and Values

Foreign Direct Investment I

current assets View All

Balance Sheet

Classified Balance Sheet

current liabilities View All

Balance Sheet

Current Liabilities

Classified Balance Sheet

current rate method View All

Consolidation of Foreign Subsidiaries

Accounting for Foreign Subsidiaries pt1

Accounting for Foreign Subsidiaries Basics

Customer View All

Meeting the Guest’s Expectations

Explain the nuance of seeing the customer as a guest. Describe the central role of guest expectations in the effective management of services.

Customer Aquisition Costs

The Balanced Scorecard

Customer Centricity

customer centricity View All

Customer Service Research

Recognize how customer service research can enable data driven decision making.

Customer Centricity

Describe what it means to be customer centric/oriented.

customer expectations View All

Service Quality

Recognize the elements that contribute to service quality perceptions. Describe how service quality affects customer expectations.

The Service Encounter

Recognize the service encounter's role in meeting customer expectations.

Service Expectations – the Customer’s Zone of Tolerance

Recognize what informs customer expectations.

Customer Lifetime Value (CLV) View All

Customer Centricity Serving the Customer

Customer Relationships

Customer Lifetime Value Part 2

Customer Lifetime Value Part 1

Introduction to Marketing: Origins and Evolution

customer needs View All

Sponsorship Sales Process

Customer Centricity Understanding the Customer

customer perspective View All

The Balance Scorecard Part 2

The Balance Scorecard Part 1

Customer Service View All

Creating a Culture for Service

Explain why it is important to establish an organizational environment that supports the service strategy.

Customer Service and Retention

Serving the Customer in Direct Marketing

Order Management and Customer Service Part 2

Order Management and Customer Service Part 1

Customer Value View All

Pricing: Understanding and Capturing Customer Value Part 1: Basics

Fox MC Session: Market Customer Analysis

Customer-Centric Culture View All

Customer Centricity Serving the Customer

Customer Centricity

Customers View All

Customer Centricity

The Main Determinants of Strategy

Pricing

CVP Analysis View All

Sensitivity Analysis

Calculating the Contribution Margin

Breakeven Analysis and Target Profits

cycle counting View All

Inventory Management: ABC Analysis and Inventory Accuracy Part 1

Inventory Management I: Introduction

Cycle Inventory View All

The Economic Order Quantity (EOQ) Model

Cycle Inventory – Examples

Cycle Inventory

Using the EOQ Model

Cycle Stock View All

Cycle Inventory

Inventory Management: ABC Analysis and Inventory Accuracy Part 1