Customer Centricity Total Running Time: 17:07 Consumers, Customer, Customer-Centric Culture, Customer-Centric Insights, marketing management Customer Centricity
Heuristics Total Running Time: 10:57 Compensatory Rules, Consumers, heuristics, Non-Compensatory Rules Heuristics
Perceptual Maps- A Review Total Running Time: 13:35 Consumers, interpretation, perceptual mapping, research Perceptual Maps- A Review
Relationships Total Running Time: 19:54 Consumer Relationships, Consumers, Digital Media, social media Relationships
Tracking Prospective Customers’ Bias to Action Total Running Time: 09:26 affective response, cognitive response, conative response, hierarchy of effects model, metric tracking, uses of metrics Tracking Prospective Customers’ Bias to Action