Tourism and Hospitality Management

4 P’s of the Marketing Mix

Total Running Time: 02:04

4 P’s of the Marketing Mix

Applying Differential Pricing

Total Running Time: 05:01

Applying Differential Pricing

Assesing the Global Impactcs of Tourism

Total Running Time: 04:17

Assesing the Global Impactcs of Tourism

Assessing CQ

Total Running Time: 06:46

assessment, assessment challenges, interview assessment, observational assessment, survey assessment

Assessing CQ

Aviation

Total Running Time: 09:10

Aviation

Basic Analysis

Total Running Time: 10:08

Basic Analysis

Benchmarking

Total Running Time: 12:41

Benchmarking

Beverage Fundamentals

Total Running Time: 04:23

Beverage Fundamentals

Big Data Analytics in Tourism

Total Running Time: 11:32

data mining, social media, UGC

Big Data Analytics in Tourism

BlockChain Technology for Sustainable Procurement

Total Running Time: 03:03

BlockChain Technology for Sustainable Procurement

Budgeting for Event Professionals Part 1

Total Running Time: 09:15

Budgeting for Event Professionals Part 1

Budgeting for Event Professionals Part 2

Total Running Time: 07:48

Budgeting for Event Professionals Part 2

Building a DMO Part 1

Total Running Time: 09:37

Building a DMO Part 1

Building a DMO Part 2

Total Running Time: 09:32

Building a DMO Part 2

Building a DMO Part 3

Total Running Time: 10:41

Building a DMO Part 3

Building a DMO Part 4

Total Running Time: 09:12

Building a DMO Part 4

Business Models for Tourism

Total Running Time: 13:46

Business Models for Tourism

Challenges of Cross-Cultural Groups

Total Running Time: 07:26

accuracy vs Diplomacy, assertiveness vs sensitivity, culturally diverse groups, diverse groups, Egalitarianism vs hierarchy, group challenges, Independent vs Interdependent, punctuality vs patience

Challenges of Cross-Cultural Groups

Cluster Analysis

Total Running Time: 06:44

segmentation

Cluster Analysis

Cluster Analysis: Concept

Total Running Time: 13:00

classification, clusters, segmentation

Cluster Analysis: Concept

Commercialization of Leisure

Total Running Time: 07:39

authenticity, Commercialization, long tail, standardization

Commercialization of Leisure

Common Sense Revenue Optimization

Total Running Time: 02:34

Common Sense Revenue Optimization

Competition Strategies

Total Running Time: 09:41

Competition Strategies

Contract Process

Total Running Time: 09:18

Contract Process

Cost Benefit Analysis

Total Running Time: 13:10

Cost Benefit Analysis

CQ and Other Forms of Intelligence

Total Running Time: 05:39

academic intelligence, Emotional Intelligence, practical intelligence, social intelligence

CQ and Other Forms of Intelligence

CQ in Travel & Tourism

Total Running Time: 07:31

cultural adaptation, cultural adjustment, cultural immersion, travel & tourism challenges

CQ in Travel & Tourism

CQ, Leadership and Organizational Diversity

Total Running Time: 07:21

culture change, Organizational Culture, organizational structure, socialability, solidarity

CQ, Leadership and Organizational Diversity

Cultural Dimensions

Total Running Time: 06:28

individualism vs collectivism, indulgence vs restraint, long term vs short term orientation, masculinity vs felinity, power distance, uncertainty avoidance

Cultural Dimensions

Cultural Intelligence (CQ) Behavior

Total Running Time: 09:18

communication, language, non-verbal behavior, verbal behavior

Cultural Intelligence (CQ) Behavior

Cultural Intelligence (CQ) Intelligence for a Globalized World

Total Running Time: 11:54

behavioral, cognative, metacognative, motivational

Cultural Intelligence (CQ) Intelligence for a Globalized World

Cultural Intelligence (CQ) Strategic Thinking

Total Running Time: 07:13

analogous thinking, cross-cultural decision making, Problem Solving, reasoning skills

Cultural Intelligence (CQ) Strategic Thinking

Cultural Intelligence and Global Teams

Total Running Time: 06:00

Cultural Intelligence and Global Teams

Cultural Intelligence and Organizational Culture

Total Running Time: 05:13

Cultural Intelligence and Organizational Culture

Data & Insight

Total Running Time: 01:44

Data & Insight

Data Envelopment Analysis

Total Running Time: 08:48

benchmarking, Efficiency, vea input output

Data Envelopment Analysis

Data Visualization in Tourism

Total Running Time: 09:45

charts, graphs

Data Visualization in Tourism

Defining Conservation and Sustainable Development

Total Running Time: 05:58

Defining Conservation and Sustainable Development

Demand Determinants

Total Running Time: 09:24

Demand Determinants

Democratic National Convention

Total Running Time: 10:03

Democratic National Convention

Destination Benchmarking

Total Running Time: 10:01

best practice, DEA

Destination Benchmarking

Destination Management- DMO Management

Total Running Time: 14:19

Destination Management- DMO Management

Destination Models

Total Running Time: 19:47

Destination Models

Developing CQ

Total Running Time: 07:47

Developing CQ

Differential Pricing

Total Running Time: 02:21

Differential Pricing

Displacement Analysis

Total Running Time: 04:03

Displacement Analysis

Distribution Channels

Total Running Time: 02:35

Distribution Channels

Do No Harm: Managing SFD Projects

Total Running Time: 08:52

Do No Harm: Managing SFD Projects

Economic Geographies of Tourism

Total Running Time: 11:28

Economic Geographies of Tourism

Economic Impact Models

Total Running Time: 10:58

Economic Impact Models

Economic Impacts of Tourism

Total Running Time: 12:13

Economic Impacts of Tourism

Empowering People Building Communities

Total Running Time: 09:27

Empowering People Building Communities

Environmental Issues

Total Running Time: 09:21

Environmental Issues

Ethics

Total Running Time: 04:42

ethics, Events Industry, Hospitality Industry, Tourism Industry

Ethics

Evaluating RM Metrics

Total Running Time: 03:01

Evaluating RM Metrics

Event Design-Paint the Picture

Total Running Time: 06:48

Event Design-Paint the Picture

Event Evaluation

Total Running Time: 11:00

Event Evaluation

Event Planning Skill Sets

Total Running Time: 15:14

Event Planning Skill Sets

Executing Destination Marketing

Total Running Time: 11:31

Executing Destination Marketing

Firm Structure

Total Running Time: 10:07

Firm Structure

Food Fundamentals

Total Running Time: 09:28

Food Fundamentals

Forecasting Demand

Total Running Time: 03:02

Forecasting Demand

Forecasting Demand II

Total Running Time: 07:13

Forecasting Demand II

Foundations of Destination Marketing

Total Running Time: 17:35

Foundations of Destination Marketing

Fundamentals of Revenue Management

Total Running Time: 05:31

Fundamentals of Revenue Management

Globalization 1

Total Running Time: 07:54

drivers of globalization, proponents

Globalization 1

Globalization 2

Total Running Time: 11:46

economic base theory, innovation, restructuring

Globalization 2

Globalization, Travel and Tourism

Total Running Time: 07:30

globalization causes, impacts of globalization, outbound tourism

Globalization, Travel and Tourism

Google Drive Set Up

Total Running Time: 09:10

Google Drive Set Up

Google Trends and Google Analytics

Total Running Time: 12:09

search engine inquiry, WEB analytics, web traffic

Google Trends and Google Analytics

Government Agencies and the Hospitality, Tourism and Events Industry

Total Running Time: 06:30

Events Industry, Federal Government, Hospitality Industry, Local Government, State Government, Tourism Industry

Government Agencies and the Hospitality, Tourism and Events Industry

Government Policy

Total Running Time: 08:01

Government Policy

Guest Workers in Tourism

Total Running Time: 13:36

Guest Workers in Tourism

Hospitality Business Structure

Total Running Time: 03:27

Business Structures, Events Industry, Hospitality Industry, Operating Structures, Organizational Structures, Tourism Industry

Hospitality Business Structure

Hospitality Contracts

Total Running Time: 08:34

Contract Clauses, Events Industry, Franchise Contracts, Hospitality Industry, Industry Contracts, Tourism Industry

Hospitality Contracts

Hospitality Manager and the Legal Environment

Total Running Time: 02:43

Events Industry, Hospitality Industry, law, Tourism Industry

Hospitality Manager and the Legal Environment

Hotel Benchmarking

Total Running Time: 10:09

rvpar, star report

Hotel Benchmarking

How The World Works

Total Running Time: 10:17

convergence, economic growth, Third World, variation

How The World Works

How Tourism Works

Total Running Time: 12:41

convergence, tourism flows, tourism gravity model, US Tourism in 2000s

How Tourism Works

Impact Analysis

Total Running Time: 09:10

Impact Analysis

Impact of Culture on Travel and Tourism

Total Running Time: 05:54

classic tourism markets, outbound travelers, tourism demographics

Impact of Culture on Travel and Tourism

Impact of Tourism

Total Running Time: 10:06

authenticity, cultural impact, economic impact, psuedoevent, social impact

Impact of Tourism

Infrastructure

Total Running Time: 08:07

Infrastructure

Innovation Approaches for Sustainable Tourism

Total Running Time: 04:17

Innovation Approaches for Sustainable Tourism

Introduction to Destination Management and Marketing

Total Running Time: 17:32

Introduction to Destination Management and Marketing

Introduction to mapping

Total Running Time: 13:07

geography analysis, mapping, spacial data

Introduction to mapping

Introduction to Tourism Analytics

Total Running Time: 10:47

Introduction to Tourism Analytics

Introduction to Tourism Economics and Policy

Total Running Time: 08:53

Introduction to Tourism Economics and Policy

Inventory Management

Total Running Time: 08:34

Inventory Management

Key Food Menu Categories

Total Running Time: 01:51

Key Food Menu Categories

Law and Ethics in RM

Total Running Time: 06:02

Law and Ethics in RM

Leader Cultural Intelligence

Total Running Time: 06:14

Leader Cultural Intelligence

Learning Objectives & Program Outcomes

Total Running Time: 06:01

Learning Objectives & Program Outcomes

Legal Characteristics of Travel and Tourism

Total Running Time: 03:19

Events Industry, Hospitality Industry, Tourism, Tourism Industry, Travel

Legal Characteristics of Travel and Tourism

Legal Responsibilities of a Hospitality Operator

Total Running Time: 04:04

Accident Response, duty of care, Events Industry, Hospitality Industry, Reasonable Care, Standard of Care, Tourism Industry

Legal Responsibilities of a Hospitality Operator

Legal Responsibilities to your Guest

Total Running Time: 03:57

Legal Responsibilities to your Guest

Legal Responsibilities When Serving Beverages

Total Running Time: 02:54

Legal Responsibilities When Serving Beverages

Legal Responsibilities When Serving Food

Total Running Time: 03:53

Legal Responsibilities When Serving Food

Legally Managing Employees

Total Running Time: 06:47

Legally Managing Employees

Legally Selecting Employees

Total Running Time: 05:49

Employee Selection, Events Industry, Hospitality Industry, selection process, The Employment Relationship, Tourism Industry, Verification to Eligibility to Work

Legally Selecting Employees

Leisure

Total Running Time: 10:54

Calvinism, philosophy, philosophy of leisure, recreation

Leisure

Leisure Theory

Total Running Time: 16:48

Leisure Theory

Location Analysis in Tourism

Total Running Time: 10:23

location anaylysis, location mapping, location theory

Location Analysis in Tourism

Longwoods Travel USA Data

Total Running Time: 08:28

Travel behavior, travel expenditure

Longwoods Travel USA Data

Managing Insurance

Total Running Time: 01:46

Events Industry, Hospitality Industry, insurance, Tourism Industry

Managing Insurance

Managing Property in the Hospitality Industry

Total Running Time: 04:50

Events Industry, Hospitality Industry, intellectual property, Property Lease, Property Purchase, Tourism Industry

Managing Property in the Hospitality Industry

Managing Property in the Hospitality Industry

Total Running Time: 04:50

Events Industry, Hospitality Industry, intellectual property, Property Lease, Property Purchase, Tourism Industry

Managing Property in the Hospitality Industry

Market Segmentation in Tourism

Total Running Time: 12:07

cost analysis, heterogeneity

Market Segmentation in Tourism

Market Structure

Total Running Time: 11:40

Market Structure

Mental Maps and Spatial Knowledge

Total Running Time: 14:19

Mental Maps and Spatial Knowledge

Modeling Tourism Demand

Total Running Time: 11:45

Modeling Tourism Demand

Nature and Tourism

Total Running Time: 15:10

federal land management agencies, motives, nature tourism, wilderness

Nature and Tourism

Needs Assessment

Total Running Time: 09:01

Needs Assessment

Negotiation Process

Total Running Time: 03:53

Negotiation Process

NFL Draft Transportation & Security

Total Running Time: 12:23

NFL Draft Transportation & Security

Nonelectronic Channels

Total Running Time: 01:56

Nonelectronic Channels

On-Site Management

Total Running Time: 03:10

On-Site Management

Organizational Cultural Intelligence

Total Running Time: 07:00

Organizational Cultural Intelligence

Other Tourism-Related Data

Total Running Time: 11:12

cell phone, credit cards

Other Tourism-Related Data

Patterns of Place Preference

Total Running Time: 13:12

Patterns of Place Preference

People First: Engaging Disadvantaged Communities in SFD

Total Running Time: 09:29

People First: Engaging Disadvantaged Communities in SFD

Price Management

Total Running Time: 03:31

Price Management

Pricing in Tourism

Total Running Time: 11:05

Pricing in Tourism

Project Management

Total Running Time: 18:26

Project Management

Registration and Housing

Total Running Time: 07:20

Registration and Housing

Relationship Between Revenue Management and Social Media

Total Running Time: 04:14

Relationship Between Revenue Management and Social Media

Revenue Management Performance Metrics

Total Running Time: 04:25

Revenue Management Performance Metrics

Safety and Security

Total Running Time: 02:48

Events Industry, Hospitality Industry, Safe, security, Tourism Industry

Safety and Security

Safety and Security Risk Management

Total Running Time: 06:41

Safety and Security Risk Management

Seasonality in Tourism Demand

Total Running Time: 08:48

Seasonality in Tourism Demand

Sentiment Analysis

Total Running Time: 09:40

data mining, online reviews, opinion mining

Sentiment Analysis

SFD Program Design: Know your outcomes and impacts

Total Running Time: 06:35

SFD Program Design: Know your outcomes and impacts

Site and Venue Selection

Total Running Time: 10:00

Site and Venue Selection

SMEs in Tourism

Total Running Time: 09:49

entrepreneurship, information, networks, small and medium size enterprises, SME lifecycle

SMEs in Tourism

SMEs in Tourism

Total Running Time: 09:49

SMEs in Tourism

Social Control of Behavior

Total Running Time: 10:35

gambling, prohibition, regulation, social control, video games

Social Control of Behavior

STAR Reports

Total Running Time: 03:56

STAR Reports

STEM

Total Running Time: 04:06

Events Industry, Hospitality Industry, STEM, Tourism Industry

STEM

STR Hotel Data

Total Running Time: 11:19

benchmarking, hotel performance

STR Hotel Data

Strategic Pricing

Total Running Time: 04:09

Strategic Pricing

SubSectors of Tourism

Total Running Time: 08:44

SubSectors of Tourism

Supply Chain Management

Total Running Time: 04:22

Supply Chain Management

Sustainability

Total Running Time: 10:04

alternative tourism, mass tourism, sustainable mass tourism

Sustainability

Sustainable Procurement

Total Running Time: 04:40

Sustainable Procurement

Taxation

Total Running Time: 08:42

Taxation

Tourism Analytics

Total Running Time: 13:00

Data Analysis, industry insights, research question

Tourism Analytics

Tourism Analytics Example

Total Running Time: 17:41

Tourism Analytics Example

Tourism and Creative Economies

Total Running Time: 11:36

arts districts, authenticity, Creative Economy, cultural economics

Tourism and Creative Economies

Tourism and the Experience Economy

Total Running Time: 10:39

experiences, heterogeneity, inseparability, intangibility, perishability

Tourism and the Experience Economy

Tourism Business Productivity

Total Running Time: 11:11

Efficiency, industry challenges

Tourism Business Productivity

Tourism Demand Theory

Total Running Time: 10:36

Tourism Demand Theory

Tourism Forecasting

Total Running Time: 10:39

forecasting accuracy, gravity model, time-series

Tourism Forecasting

Tourism Planning 1

Total Running Time: 11:07

competitiveness, goals, vision statement

Tourism Planning 1

Tourism Planning 2

Total Running Time: 15:22

branding, DMO, Stakeholders, SWOT

Tourism Planning 2

Tourism Public Policy and Governance

Total Running Time: 17:28

governance, ideology, public policy, self-regulation

Tourism Public Policy and Governance

Tourism Satellite Accounts

Total Running Time: 13:47

Tourism Satellite Accounts

Tourism Supply

Total Running Time: 11:39

Tourism Supply

Tourism Workforce

Total Running Time: 15:32

Tourism Workforce

Tourist Flows and Spatial Behavior

Total Running Time: 09:31

distance decay, intervening opportunity, itineraries, travel cost

Tourist Flows and Spatial Behavior

Turnkey Intelligence

Total Running Time: 06:41

Turnkey Intelligence

Understanding Culture

Total Running Time: 09:14

culturel development, impacts of culture, socialization, tourism culture

Understanding Culture

Understanding Sport for Development: When is sport not sport?

Total Running Time: 07:23

Understanding Sport for Development: When is sport not sport?

Understanding Tourism Behavior Part 1

Total Running Time: 07:31

goals and outcomes, motivation, travel career pattern

Understanding Tourism Behavior Part 1

Understanding Tourism Behavior Part 2

Total Running Time: 11:22

consumer behavior, habitual decision making, heuristics, model of complex decision making

Understanding Tourism Behavior Part 2

Understanding Tourism Definitions

Total Running Time: 10:03

definitions, leisure, recreation, toursim

Understanding Tourism Definitions

Using CQ to Help Manage and Work in Cuturally Diverse Groups

Total Running Time: 08:14

Using CQ to Help Manage and Work in Cuturally Diverse Groups

Using CQ To Motivate and Persist

Total Running Time: 07:15

cultural values, motivation and persistence, personal values, role identity, self efficacy?

Using CQ To Motivate and Persist

Using Online Data

Total Running Time: 07:32

datasources, gap minder.com world bank open data, tourism data

Using Online Data

Value

Total Running Time: 05:19

Value

What is Professional Event-Meeting Management— Overview of the Profession

Total Running Time: 03:58

What is Professional Event-Meeting Management— Overview of the Profession

Why Study Tourism?

Total Running Time: 10:45

economic activity, economic impact of tourism, human activity, image of tourism, tourism satellite account

Why Study Tourism?

Work and Leisure

Total Running Time: 13:00

social systems, time

Work and Leisure