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Developing Emotional Intelligence to Realize a Motivated and Engaged Workforce Recognize how to motivate the workforce through enhanced emotional intelligence.
Motivating the Service Employee Describe why motivating employees is as important as recruitment, selection and training
Developing Emotional Intelligence to Realize a Motivated and Engaged Workforce Recognize how to motivate the workforce through enhanced emotional intelligence.
The Psychology of Data Visualization Define System 1 and System 2 processing. Describe common intersections of psychology and data visualization.
Data Quality Discover how data quality is used in conjunction with data visualization in enterprise organizations.
Establishing a Service Strategy Recognize that achieving service excellence requires an intentional organizational strategy.