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s corporation View All

Passthrough Entities Part 6

Passthrough Entities Part 5

Corporate Structures

Safety Inventory View All

Safety Inventory – Impact

Safety Inventory – Introduction

Safety Stock View All

Multi-period Inventory – Periodic Review – Example

Safety Inventory – Impact

Safety Inventory – Introduction

Reorder Point

Inventory Management: ABC Analysis and Inventory Accuracy Part 1

sale View All

Discrimination in the Sale and Leasing of Real Estate

INCO/Trade Terms

sales View All

Taxes

SCM – Career In Sales

Financial Statements for Merchandising Companies

Sales and Sales Management

Marketing Concept

Forecasting II

Forecasting III

Forecasting IV

Inventory II: The Economic Order Quantity Model

Introduction to Operations Management

Forecasting Measuring Error Mean Absolute Deviation

Forecasting Weighted Moving Average

Forecasting Exponential Smoothing

Sales Budget View All

Prepare the Operating Budgets

Budgets for Service Companies and Merchandisers

sales force View All

Sales and Sales Management

Production Theory: Sales Force Call Quality Delivery and Increasing Health Outcomes

Sales Price View All

Prepare the Operating Budgets

Sensitivity, Scenario, & Break-even

Sales Volume Variance View All

Flexible Budgets, Direct Cost Variances The Flexible Budget

Flexible Budgets, Direct Cost Variances Using Formulas

Salesperson View All

The Duties of a Broker

Personal Selling and Sales Management

sample View All

Surveys & Sampling

Sampling Theory

sample size View All

Sample Size Determination

Review of Inference Confidence Intervals

sample space View All

Unions, Intersections, Complementary Events

Probability-Events and Sample Spaces

Review of Probability Rules and Definitions

sampling View All

Bessel’s Correction

Probability and Nonprobability Sampling

International Market Research II

Sampling Distribution View All

Sampling Distribution of Mean

Sampling Distribution of the Mean

sampling distribution of the mean View All

Sampling Distribution of Mean

Sampling Distribution of the Mean

Sampling Distribution

Sarbanes-Oxley Act View All

Securities Fraud Overview

Regulating Investment Intermediation

Completing the Audit

Audit Reports Part 1

Audit Evidence Part 2

CPA Profession Part 1

scatterplots View All

Correlation

Correlation and Linear Regression

Scenario Analysis View All

Business Enviroment Analysis Oppurtinity From Context

Sensitivity, Scenario, & Break-even

schedule compression View All

Project Scheduling PT2

Project Management III:Crashing

Schedule M-1 View All

The Corporate Taxpayer Part 2

Business Entities Corporations

Secondary Data View All

Secondary Data

The Role of Secondary Data

secondary markets View All

Categorizing Financial Markets by Participants

Firm Structure

secured borrowing View All

Accounting for Receivables and Bad Debt

Accounting Receivables and Bad Debt

securities View All

Investments

Securities Firms and Investment Banks

Investment Banking Firms

Mortgage Markets

Interest Rate Composition

Bonds

Securities Act of 1933 View All

Securities Fraud Overview

Legal Liability Pt2

Securities and Exchange Commission (SEC) View All

Status of IFRS acceptance and the SEC

Levitt Article

CPA Profession Part 1

security View All

Safety and Security

Campus Safety

Security Market Line (SML) View All

Cost of Capital II: Cost of Equity

CAPM and SML

CAPM

Risk & Return

Returns and the Capital Asset Pricing Model

segmentation View All

Segmentation

Cluster Analysis

Cluster Analysis: Concept

Segmentation and LTV

Segmentation and Target- Customer Characterization

Customer Lifetime Value Part 1

Segmentation

Pricing: Understanding and Capturing Customer Value Part 3: Price Adjustment Strategies

Marketing Strategy: Segmentation, Targeting and Positioning

Fox MC Session: Market Customer Analysis

Digital Differentiation Potential

Identifying Target Markets

Marketing Concept

selection process View All

Legally Selecting Employees

Employee Development

self insurance View All

Self Insurance

Variants Incentives Disrupters and Related Issues I

seller View All

Product Liability

INCO/Trade Terms

Documentary Drafts

selling View All

Customer Empathy: How to Interview Effectively

Personal Selling

selling price View All

Revenue Recognition: Allocating the Transaction Price

Cost-Volume-Profit Analysis: Basic Concepts

Accounting for Bonds II

Selling Price Variance View All

Flexible Budgets, Direct Cost Variances Using Formulas

Flexible Budgets, Direct Cost Variances Flexible Budget Variances

sensitivity analysis View All

Valuing the firm using Pro Forma Financial Statements

Sensitivity Analysis

Cost-Volume-Profit Analysis: Breakeven

Cost-Volume-Profit Analysis: Target Operating Income

Sensitivity, Scenario, & Break-even

Linear Programming III: Solving the Model

servant leadership View All

The Role of Leadership Pt. 2

Measuring the Impact of Talent Part 5

Measuring the Impact of Talent Part 4

Measuring the Impact of Talent Part 3

Measuring the Impact of Talent Part 2

Measuring the Impact of Talent Part 1

service View All

Sponsorship Activation

Sport Industry Distinctiveness

Gross Income and Exclusions

Transportation Models I

Waiting Line Models

service characteristics View All

Railroads Part 1

Motor Carriers (Trucking) Part 1

Service Company View All

Service Merchandising and Manufacturing Companies

Financial Statements for Service Companies

Budgets for Service Companies and Merchandisers

service delivery View All

Using Information to Glue the Guest Experience Together

Describe how to align the service with customer expectations through communication. Recognize the importance of communication to inform the service product.

The Service Encounter

Recognize the service encounter's role in meeting customer expectations.

service department View All

Service Department and Joint Cost Allocation I

Service Department and Joint Cost Allocation II

service employees View All

Motivating the Service Employee

Describe why motivating employees is as important as recruitment, selection and training

Ensuring Employee Success

Explain how service employees can successfully implement the service strategy

Service Employees

Explain the importance of employees to service success. Recognize the challenges presented to service employees in doing their work.

Service encounter View All

The Link Between Satisfaction and Loyalty

Recognize the relationship between satisfaction and loyalty and how to influence it

The Service Encounter

Recognize the service encounter's role in meeting customer expectations.

Service Level View All

Multi-period Inventory – Periodic Review – Example

Single-period Inventory for Discrete Uncertain Demand

Single-period Inventory for Continuous Uncertain Demand

Measuring Product Availability

Relating Sales, Lost Sales, and Leftover Inventory in Single-period Continuous Demand

Service Management View All

The Impact of Service Failure

Recognize how and why service failures occur.

Service Quality Gap Analysis

Recognize where service quality can be comprised and how to minimize such impacts.

Measuring Service Quality

Recognize how measuring service quality can inform decision making.

Service Quality

Recognize the elements that contribute to service quality perceptions. Describe how service quality affects customer expectations.

The Link Between Satisfaction and Loyalty

Recognize the relationship between satisfaction and loyalty and how to influence it

Service Profit Chain

Describe the elements of the service profit chain framework and why it is necessary for effective service management

Considerations for Service Recovery Strategies

Describe the challenges presented to developing service recovery strategies.

Creating a Culture for Service

Explain why it is important to establish an organizational environment that supports the service strategy.

Customer Service Research

Recognize how customer service research can enable data driven decision making.

Using Information to Glue the Guest Experience Together

Describe how to align the service with customer expectations through communication. Recognize the importance of communication to inform the service product.