Customer Centricity Total Running Time: 13:51 customer relationship, Customers, Direct Marketing, strategy, value discipline Customer Centricity
Serving the Customer in Direct Marketing Total Running Time: 05:17 Customer Service, Direct Marketing, in-house customer service, outsourced customer service, sustomer relations Serving the Customer in Direct Marketing
Fulfilling the Direct Marketing Offer Total Running Time: 07:26 3rd party fulfillment, Direct Marketing, fulfillment, inhouse fulfullment, intergrated order fulfillment, outside fulfillment Fulfilling the Direct Marketing Offer
Customer Data Analytics Part 1 Total Running Time: 07:05 CRM, Direct Marketing Customer Data Analytics Part 1
Direct Marketing Overview Total Running Time: 13:34 Brand Marketing, Customer Segmentation, Database, Direct Marketing Direct Marketing Overview