Customer Service and Retention Total Running Time: 10:21 Customer Service, Life long relationship, listening, retention Customer Service and Retention
Serving the Customer in Direct Marketing Total Running Time: 05:17 Customer Service, Direct Marketing, in-house customer service, outsourced customer service, sustomer relations Serving the Customer in Direct Marketing
Order Management and Customer Service Part 2 Total Running Time: 07:44 Customer Service, Logistics System Information, Order Management, Order to Cash Cycle Order Management and Customer Service Part 2
Order Management and Customer Service Part 1 Total Running Time: 10:50 Backorder Costs, Cancellations, Customer Service, Deductions, Order Management, Penalty, Stockout Order Management and Customer Service Part 1
