Customer Service and Retention Total Running Time: 10:21 Customer Service, Life long relationship, retention Customer Service and Retention
Turnover & Retention Total Running Time: 15:58 attrition, good turnover vs bad turnover, pareto chart, reasons for turnover, retention, turnover Turnover & Retention
Self Insurance Total Running Time: 13:01 Hold Harmless, retention, Risk Transfer, self insurance Self Insurance
Finance Risk pt1 Total Running Time: 10:12 Alternative Risk Transfer (ART), captive domicile, financing techniques, hedging, insurance market, retention Finance Risk pt1
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