Customer Service and Retention Total Running Time: 10:21 Customer Service, Life long relationship, listening, retention Customer Service and Retention
Engaging and Retaining High Performers Total Running Time: 12:31 detractors, discretionary effort, engagement, retenton, service leadership, turnover Engaging and Retaining High Performers
Finance Risk pt1 Total Running Time: 10:12 Alternative Risk Transfer, ART, captive domicile, financing techniques, hedging, insurance market, retention Finance Risk pt1
Inventory and Cost of Sales Total Running Time: 16:07 Cost Flow Assumptions, costs, Inventory Ownership, Inventory Types, turnover Inventory and Cost of Sales
Inventory V: Reorder Point, Safety Stock, Inventory Measures Total Running Time: 25:24 Asset, cost, demand, management, model, order, probabilistic, probability, service levels, supply-chain, turnover, unit Inventory V: Reorder Point, Safety Stock, Inventory Measures
Self Insurance Total Running Time: 13:01 Hold Harmless, retention, Risk Transfer, self insurance Self Insurance
