Creating a Culture for ServiceExplain why it is important to establish an organizational environment that supports the service strategy. Watch Now Total Running Time: 13:50 Customer Service, service climate, service culture, Service Management Creating a Culture for Service
Customer Service and Retention Total Running Time: 10:21 Customer Service, Life long relationship, listening, retention Customer Service and Retention
Federal Income Taxes Total Running Time: 10:29 active income, adjusted income, Deductions, exemptions, federal taxes, progressive tax, taxes Federal Income Taxes
Order Management and Customer Service Part 2 Total Running Time: 07:44 Customer Service, Logistics System Information, Order Management, Order to Cash Cycle Order Management and Customer Service Part 2
Serving the Customer in Direct Marketing Total Running Time: 05:17 Customer Service, Direct Marketing, in-house customer service, outsourced customer service, sustomer relations Serving the Customer in Direct Marketing