Customer Centricity Total Running Time: 13:51 customer relationship, Customers, Direct Marketing, strategy, value discipline
Customer Data Analytics: Unlocking Insights Total Running Time: 17:05 Customer Segmentation, data analytics, database marketing, digital marketiing, Direct Marketing
Direct Marketing Overview Total Running Time: 13:34 Brand Marketing, Customer Segmentation, databases, Direct Marketing, strategy, testing
Fulfilling the Direct Marketing Offer Total Running Time: 07:26 3rd party fulfillment, Direct Marketing, fulfillment, inhouse fulfullment, intergrated order fulfillment, outside fulfillment
Serving the Customer in Direct Marketing Total Running Time: 05:17 Customer Service, Direct Marketing, in-house customer service, outsourced customer service, sustomer relations
