Faculty: Michael Smith Tags: Customer Lifetime Value (CLV)evolution of marketingrelationship development
Customer Centricity Serving the Customer Total Running Time: 10:58 Customer Lifetime Value (CLV), Customer-Centric Culture, serving the customer Customer Centricity Serving the Customer
Customer Lifetime Value Part 1 Total Running Time: 13:44 80/20 Rule, Customer Lifetime Value (CLV), interest rate, segmentation Customer Lifetime Value Part 1
Customer Lifetime Value Part 2 Total Running Time: 15:01 Customer Lifetime Value (CLV), data, decision making, Long Term Profitability Customer Lifetime Value Part 2
Customer Relationships Total Running Time: 13:04 customer churn, Customer Lifetime Value (CLV), decision making journey, linear vs circular decision making Customer Relationships
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