Getting Started – What do I do

Accounting – AP and AR

Total Running Time: 07:38

Accounts Payable (AP), Accounts Receivable (AR), CapSim

Accounting – AP and AR

Finance – Balanced Scorecard

Total Running Time: 06:59

CapSim, Proforma Balanced Scorecard

Finance – Balanced Scorecard

Marketing – Learning Prep

Total Running Time: 14:45

CapSim, how to deploy a sales force, marketing in a business-to-business setting, role of promotions

Marketing – Learning Prep

Operations – Capacity and Shifts

Total Running Time: 07:03

CapSim, Production, too little capacity, too much capacity

Operations – Capacity and Shifts

Operations – Production

Total Running Time: 08:56

CapSim, sales forecast, where to produce, where to use people, where to use robots

Operations – Production

Operations – Production

Total Running Time: 08:56

CapSim, Proforma income statement, where to produce, where to use people, where to use robots

Operations – Production

Statistics – Using the December Customer Survey

Total Running Time: 04:23

CapSim

Statistics – Using the December Customer Survey

Strategy – Strategies and the Corresponding Key Performance Indicators

Total Running Time: 10:59

broad cost leader, broad differentiator, CapSim, niche cost leader, niche differentiator, product life cycle focus, six Porter's strategies

Strategy – Strategies and the Corresponding Key Performance Indicators