Faculty
Deanna Geddes View All
Understand the human relations perspective. Identify the roots and key concepts of this approach to management. Watch Now
Mike Guglielmo View All
In collaboration with Vienna, Frank Dibernardino discusses how to optimize human capital investments by making a hard business case. Watch Now
In collaboration with Caliper, Thomas Schoenfelder discusses Strategy and the psychology of 'A Players' using the psychometrics to differentiate the workforce. Watch Now
Sherry Jarrell View All
Learn to recognize the various types of real options, including real assets and strategies. Explain the similarities and differences between financial and re... Watch Now
Recognize how to make capital budgeting decisions that involve timing or when to invest. Watch Now
Recognize why Net Present Value (NPV) fails to properly value some assets and strategies; Explain the key differences between the discounted cash flow and op... Watch Now
Discusses the various types of real options, including real assets and strategies. Explains the similarities and differences between financial and real options. Watch Now
Ceridwyn A King View All
Recognize the importance of a leader in ensuring service excellence. Watch Now
Recognize how to motivate the workforce through enhanced emotional intelligence. Watch Now
Recognize different styles of leadership and under what conditions they are effective. Watch Now
Recognize how and why service failures occur. Watch Now
Describe the importance of, and how to manage, supply and demand for effective service outcomes. Watch Now
Recognize where service quality can be comprised and how to minimize such impacts. Watch Now
Describe why motivating employees is as important as recruitment, selection and training Watch Now
Explain how service employees can successfully implement the service strategy Watch Now
Recognize how measuring service quality can inform decision making. Watch Now
Shawn Levin View All
Define System 1 and System 2 processing. Describe common intersections of psychology and data visualization. Watch Now
Recognize common pitfalls of charts and data. Explain how to overcome these challenges. Watch Now
Discover how data quality is used in conjunction with data visualization in enterprise organizations. Watch Now
