HRM 4597: Critical Skills for Effective Managers Home Courses HRM 4597 Latest Video Leadership HRM 4597 Videos Refine/Search HRM 4597 Communication Conflict Coping with Change Course Summary Delegation Deviant Work Behavior Emotional Intelligence I Emotional Intelligence II Employee Development Group Project Hiring Part I – Employment Flow, Job Analysis and Recruiting Hiring Part II – Selection Impression Management Job Design Johari Window and Life Trap Group Exercise