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The Guest Experience

Describe the integral elements of a service experience that seeks to meet/exceed guest expectations. Watch Now

Total Running Time: 16:02

guest expectations, guest experience, service components, service experience, Service Management

The Guest Experience

The Fox School of Business at Temple University

1801 Liacouras Walk
Philadelphia, PA 19122

foxolweb@temple.edu

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The Fox School is affiliated with the School of Sport, Tourism & Hospitality Management

Copyright © 2021 Fox School of Business

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