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The Link Between Satisfaction and Loyalty

Recognize the relationship between satisfaction and loyalty and how to influence it Watch Now

Total Running Time: 20:54

customer delight, customer loyalty, Customer satisfaction, Service encounter, service evaluation, Service Management

The Link Between Satisfaction and Loyalty

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The Fox School of Business' Facebook Page (Opens in New Window) The Fox School of Business' Twitter Feed (Opens in New Window) The Fox School of Business' LinkedIn Page (Opens in New Window) The Fox School of Business' LinkedIn Page (Opens in New Window) The Fox School of Business' YouTube Channel (Opens in New Window) The Fox School is affiliated with the School of Sport, Tourism & Hospitality Management Copyright © 2020 Fox School of Business

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