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The Service Encounter

Recognize the service encounter's role in meeting customer expectations. Watch Now

Total Running Time: 21:15

co-creation, customer expectations, customer participation, service delivery, Service encounter, Service Management

The Service Encounter

The Fox School of Business at Temple University

1801 Liacouras Walk
Philadelphia, PA 19122

foxolweb@temple.edu

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The Fox School is affiliated with the School of Sport, Tourism & Hospitality Management

Copyright © 2020 Fox School of Business

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The Fox School of Business' Facebook Page (Opens in New Window) The Fox School of Business' Twitter Feed (Opens in New Window) The Fox School of Business' LinkedIn Page (Opens in New Window) The Fox School of Business' LinkedIn Page (Opens in New Window) The Fox School of Business' YouTube Channel (Opens in New Window) The Fox School is affiliated with the School of Sport, Tourism & Hospitality Management Copyright © 2020 Fox School of Business

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